THE CHALLENGE
Meeting customer demand in the expert-limited condition monitoring market with a combination of artificial & human intelligence.
In the field of vibration-based condition monitoring it is crucial to have trained professionals who can interpret machine vibrations and provide actionable recommendations. However, the number of experts in the market is limited, with many approaching retirement and few new professionals entering the field. B&K Vibro recognized the importance of leveraging the existing pool of industry experts while incorporating artificial intelligence and machine learning capabilities to deliver actionable insights for monitoring a wide range of assets.
Furthermore, expert tools were primarily designed for experienced users, leaving a gap for customers who lack expertise in the field. Traditionally, customers focused on monitoring critical assets that directly impacted their operations. However, there is a growing demand towards monitoring medium and less critical assets. In the past, customers either neglected these assets using a run-to-failure strategy or relied on periodic measurements from external service providers who used portable monitoring devices to assess the machines every few months and provide reports highlighting potential issues among the selected machines being monitored.
To bridge this gap and cater to a broader customer base, B&K Vibro recognized the need to provide a solution that could offer actionable insights to both experts and non-experts. By combining Treon wireless expertise, their knowledge and experience of industry experts with AI-powered technology, they developed a comprehensive solution that could deliver valuable insights for monitoring a wide range of assets.
